Hidden leaks found, burst pipes stopped
We use thermal cameras and acoustic listening gear to find the leak first, so we only open up the wall or floor where we have to.
What to expect
Leak detection takes one to two hours. We test your pressure, listen along the lines, and scan walls and floors with a thermal camera. For a burst pipe we'll talk you through turning off the water on the phone while we drive over.
What you get
- Pressure test of the water service
- Thermal and acoustic leak location
- Photos marking exactly where the leak is
- Repair of the leaking section
- A report you can give your insurer
How it works
- Call us, and turn off the water if it's a burst
- We locate the leak without guesswork
- We fix the section and pressure-test it
- Photos and an insurance-ready report sent to you
What customers say
Found a leak under the slab nobody else could. He sent photos at every step so I knew what I was paying for.
Licensed plumber, drainer and gasfitter, Licence 000000C. Insured to $20 million.
Why Tidewell for leaks and burst pipes
Most leak jobs we see have already had a wall opened in the wrong spot. Finding it first costs less than fixing the plaster twice.
How pricing works
Leak detection from $240. The repair is quoted as a fixed price once we know where the leak is.
Questions about leaks and burst pipes
How do I know I have a hidden leak?
Turn off every tap and watch the water meter for 15 minutes. If the numbers move, water is going somewhere.
Will insurance cover it?
Often the damage is covered even if the pipe isn't. Our report gives your insurer what they ask for.
Do you come out at night for burst pipes?
Yes. Burst pipes are a 24/7 job. After-hours call-out is $149.
Need leaks and burst pipes sorted?
Send the form and we'll call you back within the hour, or ring (02) 5550 4821 now.