Blocked drains cleared, and kept clear
We find out why it blocked, fix the cause, and show you the camera footage so you're not calling us again next month.
What to expect
One plumber turns up in a marked van, usually within a few hours. We'll need access to the blocked fixture and the outside gully or boundary trap. Most drains are clear inside an hour, and we put drop sheets down anywhere we walk.
What you get
- High-pressure water jetting of the blocked line
- CCTV camera inspection with footage sent to you
- A written note of what caused it and how to stop it
- Clean-up of the work area and gully
- 2-year guarantee on any repair we make
How it works
- Call and describe the blockage
- We quote a fixed price on arrival
- We jet the line and camera-check it
- You get the footage and a plain-English note
What customers say
Two other plumbers told us the whole line needed replacing. Matt ran the camera, found one root intrusion, cleared it and saved us about four grand.
Kitchen sink backed up the night before a family lunch. Booked at 9, fixed by 11, and they left the place cleaner than they found it.
Licensed plumber, drainer and gasfitter, Licence 000000C. Insured to $20 million.
Why Tidewell for blocked drains
Plenty of plumbers clear a drain and leave. We camera-check every one, so if roots or a broken pipe caused it, you find out now, not when it floods again.
How pricing works
Includes clearing one line and a camera check. If the camera shows damage, we quote the repair separately and you decide.
Questions about blocked drains
Can you clear tree roots?
Yes. We cut roots out with the jetter and show you on camera where they're getting in, so you can decide whether to reline that section.
Do I need to be home?
Only if the blockage is inside. For outside sewer lines we just need gate access and a phone number.
Should I use drain cleaner first?
Please don't. Chemical cleaners rarely shift a real blockage and they make the line dangerous to work on.
Need blocked drains sorted?
Send the form and we'll call you back within the hour, or ring (02) 5550 4821 now.